"Amazing customer service! Highly recommend."
Positive: Professionalism, Quality, Responsiveness
My heat pump relay switch malfunction causing my condenser fan motor to burn out. Eco-Pro was the 2nd contractor my Home Warranty scheduled to answer my service ticket, because the first contractor canceled and I considered myself lucky, because I couldn't ask for a better HVAC contractor than Eco-Pro.
Arturo, the service tech, answered the service ticket within 24hrs after scheduling the appointment with Eco-Pro. Arturo was professional, assessed the issues, and performed the needed repairs. He was thorough in explaining the issues with my heat pump unit. He even went and obtained a new motor saving the frustration of waiting for a part to be ordered and delivered during a cold spell in Sacramento the week my unit breaks down. Amazing customer service! Highly recommend.
Service: Repair HVAC